Accessibility statement

POLLENTIA TRADE SL has undertaken to make its websites accessible in accordance with the Royal Decree 1112/2018, of September 7, on accessibility of websites and mobile applications in the public sector.

COMPLIANCE STATUS

This website is partially compliant with the RD 1112/2018 due to the exceptions and lack of compliance with the aspects indicated below.

CONTENT NOT ACCESSIBLE

The content below is not accessible for the following reasons: 

• Non-compliance with RD 1112/2018:
  • There may be content in other languages on the portal where the language change is not correctly labeled.
  • Audio-only media elements have no alternative
  • There are videos without subtitles
  • There is textual content without sufficient contrast
  • It is observed that in some cases the focus does not comply with the minimum contrast ratio required.
  • In some cases, content overlap may occur.
• Disproportionate burden:

          Not applicable.

• Content does not fall within the scope of applicable legislation:

        PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on January 24, 2023.

The method used for this statement has been a self-assessment carried out by ONSOM SL with the support of the IRA Tool (Accessibility Review Report) from the Accessibility Observatory.

Last revised statement: January 24, 2023.

OBSERVATIONS AND CONTACT INFORMATION

Communications on accessibility requirements

You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as, for example:

• report any potential breach by this website
• convey other difficulties in accessing content
• make any other query or suggestion for improvement relating to the accessibility of the website

through the Contact form

Communications will be received and processed.

Accessible information requests and complaints

Through the contact form you can submit:

• a Complaint regarding compliance with the requirements of RD 1112/2018 or
• an accessible Request for Information relating to:
  • contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4
  • content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the Request for Accessible Information, the facts, reasons and request that allow it to be verified that it is a reasonable and legitimate request must be clearly specified.

APPLICATION PROCEDURE

If, after making a request for accessible information or a complaint, it has been rejected, the person does not agree with the decision taken, or the response does not meet the requirements set out in article 12.5 of RD 1112/2018, the interested party may initiate a claim. A claim may also be initiated if no response has been received.

OPTIONAL CONTENT

The website:

• It has been designed to adapt to current standards and regulations regarding accessibility, complying with the priority 2 (AA) verification points defined in the Web Content Accessibility Guidelines specification (WCAG 2.1).
• It is optimized for the latest versions of Chrome, Edge, Firefox, Safari and Opera
• It is designed to be displayed correctly on any resolution and device: desktop, tablet or mobile (responsive design)
• It has been made using HTML5 as a markup language and CSS 3 style sheets for its design.

In addition, ongoing auditing and content review work is carried out to facilitate interpretation and improve navigation through the web portal.